Author Archive for: supanic
Entries by supanic
Auto Insurance Fraud Works Both Ways
“In the collision repair industry, the most common insurer infraction is the effort to deny or underpay or short-pay the claimant for necessary and recommended parts, materials and procedures. Read the full eye-opening article.
Tips for Improving Shop Productivity
Frank Casanueva’s weekdays often start at 3:30 a.m. But make no mistake: He hardly leads a tortured existence. Truth be told, Casanueva loves the work he does each day at Collision Case Xpress in the Miami area. “I get up every day and I can’t wait for the alarm to ring so I can go to […]
Customer-First Mindset Helps Florida Body Shop Thrive Without DRPs
How do you build a $3 million business without any DRPs? Robert Molina, co-owner of Collision Care Xpress in Pompano Beach, Fla., answers without hesitation: “No doubt it’s the customer service.” “I can’t accept a customer giving us a four-star rating,” Molina tells BodyShop Business. “I won’t accept that. I tell the customers, ‘How do I […]
Tesla Journey “I Damaged my #Tesla and Took it to a Top Body Shop”
Check out TesLatino’s journey on how he was able to select, what he now considers the “best Tesla Certified Body Shop” to take care of his damaged Tesla. The damage was caused by a simple miscalculation while leaving a parking lot – you’ll just have to watch the video to see. For more info […]
The 2018 FenderBender Awards: Robert Molina
Following the acquittal of four police officers in the death of Arthur McDuffie in 1979, chaos ensued in Robert Molina’s childhood neighborhood. Raised in a bad part of Miami, riots became commonplace and violence plagued his everyday. There were few places where he found solace. Outside the body shop, that is. “Every day on the walk […]
Collision Care Xpress